To connect Instagram with Rechat, both your Facebook and Instagram accounts must be professional/business accounts — personal accounts won't work. You can convert your existing accounts or create new ones.

Before linking, make sure you have the following set up:

• A Facebook Business Page
• A Professional Instagram account
• Your Facebook and Instagram accounts connected to each other

The following resources can help you complete each requirement:

• Convert your existing Facebook account to a business page
• Convert your Instagram account to a professional account
• Create a Facebook business page — if you'd prefer not to convert your existing account
• Create a professional Instagram account — if you'd prefer not to convert your existing account
• Connect your Facebook & Instagram accounts

Rechat Article: Linking Your Instagram Account To Rechat

For further assistance, please reach out to [email protected]